Computer problems fixed with clear answers.
Proactive Computer Care helps homes and small businesses solve slow computers, malware infections, hardware problems, failed updates, data-transfer needs, and everyday technology frustrations.
Help for the problems that interrupt your day.
Every repair begins with understanding the problem and the value of the computer and data involved. The goal is a sensible repair—not replacing parts or selling services you do not need.
Slow or Unreliable Computers
Startup delays, freezing, application crashes, overheating, storage problems, and systems that simply do not perform the way they should.
Virus and Malware Help
Investigation and cleanup for suspicious pop-ups, browser redirects, fake security alerts, unwanted software, compromised accounts, and other warning signs.
Upgrades and Hardware Problems
Memory and storage upgrades, hardware diagnosis, replacement guidance, peripheral setup, and help deciding whether repair or replacement makes better sense.
New Computer Setup
Windows setup, updates, account configuration, printer connections, security basics, software installation, and removal of unnecessary preinstalled programs.
Data Transfer and Backup
Moving documents, photos, email, browser data, and other files to a new computer, plus practical backup recommendations for protecting important information.
Remote Technology Support
Many software, email, Microsoft 365, printing, update, and configuration problems can be handled securely without waiting for an on-site appointment.
A straightforward repair process.
1. Explain what is happening
Call or send a service request with the symptoms, the type of computer, and how urgently you need it working.
2. Choose the practical service method
We will determine whether remote support, an on-site visit, or physical examination of the computer is the appropriate next step.
3. Understand the recommendation
You will receive a clear explanation of the problem, available options, and whether the repair is economically sensible.
Local, professional help without mystery.
- Computer support is billed at $175 per hour with no minimum charge.
- Time is tracked by the minute, so you pay for the support actually provided.
- Remote-first service can reduce delays and unnecessary travel when the issue can be solved securely online.
- Desktop and laptop computers are supported; phones and tablets are not repaired.
- Parts, licenses, or outside services are discussed before purchase.
We will consider the age, condition, likely repair cost, replacement cost, and importance of the data before recommending the next step.
Computer repair across the Treasure Coast.
Proactive Computer Care serves Port St. Lucie, Fort Pierce, White City, Stuart, Jensen Beach, Palm City, Hobe Sound, Port Salerno, and nearby communities in Martin and St. Lucie Counties.
Can you work on the computer remotely?
Often, yes. Software, email, Microsoft 365, printing, performance, and configuration issues may be handled remotely when the computer can connect to the internet.
Do you help small businesses?
Yes. One-time repair is available, and businesses that want ongoing monitoring, security, backups, and support can explore our managed IT services.
Do you repair phones or tablets?
No. Proactive Computer Care focuses on desktop and laptop computers, business technology, websites, networks, and managed IT.
Let’s get your computer working properly.
Call during business hours or send a short description of the problem. You do not need to know the technical cause before reaching out.
Request Computer Support