PORT ST. LUCIE • TREASURE COAST

Managed IT services for Treasure Coast small businesses.

Keep your team working with local help for computers, Microsoft 365, security, backups, and office networks. Proactive Computer Care brings everyday support and ongoing maintenance into one practical IT plan.

Request an IT Consultation

Prefer to talk? Call 772-678-0776
Monday–Friday, 9:00 AM–5:00 PM

A CLEARER PLAN

Who handles your IT?

When updates, employee issues, and backup checks fall to whoever has time, important work gets missed.

We help identify what needs attention, agree on responsibilities, and give your team a clear place to turn for support.

Serving since 2013

A Treasure Coast business founded by Brad Langel.

Local & remote support

Practical help based on the issue and your location.

Clear recommendations

Understand the options before choosing the next step.

WHAT WE MANAGE

Support for the technology your business uses every day.

Your plan is built around your users, devices, cloud services, and risks. We define the included support, maintenance, and project needs before work begins.

Computer monitoring & patching

System health monitoring, software and operating-system updates, routine maintenance, and investigation of recurring performance problems. We help plan hardware replacements before an aging computer becomes an urgent purchase.

Employee helpdesk & Microsoft 365

Help with email, Outlook, Teams, OneDrive, printers, and everyday computer issues. User setup, licensing guidance, and account administration keep employees connected as your team changes. Explore Microsoft 365 support.

Practical cybersecurity

Small-business cybersecurity built around endpoint protection, multi-factor authentication, update management, account security, and employee guidance. We prioritize sensible improvements for the way your business works.

Backup & recovery

Backup and disaster recovery planning for important files and systems, with monitoring and restore testing based on your agreed scope. Recovery priorities help prepare for equipment failure, accidental deletion, and storm disruptions.

Office networks & Wi-Fi

Business network and Wi-Fi support for routers, switches, wireless coverage, internet issues, printers, and connected devices. We help untangle problems that affect the whole office.

Vendors & technology planning

A technical point of contact for internet providers and software vendors, plus help planning upgrades, office changes, and future projects. Decisions consider compatibility, support needs, and your budget.

A GOOD FIT

When technology keeps interrupting the work.

Managed IT is a practical option for small offices, professional practices, service businesses, and growing teams that rely on computers but do not have a dedicated IT department.

Whether employees work in one office or connect from different locations, the first step is understanding how they work and what keeps getting in their way.

Does any of this sound familiar?

Employees lose time to the same computer or email issues.
No one is sure whether backups are working.
User accounts and access changes are difficult to track.
Updates, security, and equipment planning keep getting postponed.
You spend too much time coordinating technology vendors.

FROM FIRST CONVERSATION TO ONGOING SUPPORT

A straightforward way to get started.

We begin with the environment you have and the problems you want to solve.

1. Review your environment

Talk through your users, computers, Microsoft 365 accounts, network, backups, and business-critical applications. Tell us about recurring issues and any planned changes.

2. Agree on priorities & scope

Identify immediate concerns, define what support includes, and discuss pricing, coverage, licensing, and projects. You know which responsibilities PCC will handle.

3. Set up & keep improving

Arrange access and the agreed monitoring or maintenance tools, document important systems, and explain how employees request help. Ongoing support informs future improvements.

LOCAL ACCOUNTABILITY

A local partner who can explain the options.

Brad Langel founded Proactive Computer Care in 2013. Our approach is built around clear explanations, practical recommendations, and long-term relationships with Treasure Coast homes and businesses.

Meet Brad and learn about PCC.

Need help with a single problem first? We also provide computer repair in Port St. Lucie and one-time technology support.

Serving the Treasure Coast

Based in Port St. Lucie, we support businesses across St. Lucie, Martin, and Indian River counties. Remote help and on-site service are arranged around the issue and your location.

Fort Pierce IT support · Stuart IT support · Jensen Beach · Palm City · Vero Beach

View all service areas and availability details.

STRAIGHT ANSWERS

Frequently asked questions

A few things to know before you get in touch.

What is included in a managed IT plan?

The scope can include computer monitoring and maintenance, employee support, Microsoft 365 administration, security, backups, networks, and vendor coordination. The included services and responsibilities are agreed for your business; every plan is not an identical bundle.

How much do managed IT services cost?

Pricing depends on the number of users and devices, the systems involved, support coverage, and security or backup requirements. Request a consultation so we can outline the scope and costs, including any separate licenses, hardware, or projects.

Do you provide remote and on-site support?

Yes. Many software and account issues can be handled remotely. We arrange on-site service when the issue requires it, based on your location, availability, and agreed support scope. Our regular business hours are Monday–Friday, 9:00 AM–5:00 PM.

Can you help us move from another IT provider?

We can plan a transition around your current systems, access, licensing, documentation, and existing commitments. A review helps identify what needs to transfer and how to coordinate the change.

Can you help with Microsoft 365 and employee account changes?

Yes. PCC helps with Microsoft 365 setup and troubleshooting, user administration, licensing questions, and account security. Access changes are coordinated with the person authorized to approve them for your business.

Do we need a managed plan for a one-time repair?

No. You can request one-time computer repair and troubleshooting. An ongoing plan makes sense when you want continuing maintenance, oversight, and a defined support relationship.

HELPFUL RESOURCES

Plan for fewer surprises.

Practical reading for small-business owners considering ongoing IT support.

Let’s build a practical plan for your IT.

Tell us how many people and computers you support, where your team works, and which problems you want to solve first.