LOCAL HELP FOR HOMES & SMALL BUSINESSES

Computer repair in Port St. Lucie, FL.

Slow laptop, unexpected pop-ups, failed updates, or a computer that will not start? Proactive Computer Care helps you understand the problem and choose a sensible repair, upgrade, or replacement.

Call 772-678-0776
Monday–Friday, 9:00 AM–5:00 PM

CLEAR REPAIR PRICING

$175 per hour

Time tracked by the minute.
No minimum charge.

Parts, licenses, and outside services are discussed before purchase. Start by telling us what is happening—you do not need to know the technical cause.

Serving since 2013

A Treasure Coast business founded by Brad Langel.

Local & remote support

Practical help based on the issue and your location.

Clear recommendations

Understand the options before choosing the next step.

DESKTOP & LAPTOP SUPPORT

Get help with the problem in front of you.

We troubleshoot computers for Port St. Lucie residents, home offices, and small businesses. The right service method depends on the symptoms and whether the computer can connect to the internet.

Slow, freezing, or crashing

Long startup times, applications that stop responding, overheating, and recurring errors. We investigate the cause and explain whether maintenance, a software fix, or a hardware upgrade makes sense.

Virus & suspicious pop-up help

Unwanted software, browser redirects, and fake security alerts need careful investigation. If you are unsure what you are seeing, read our guide to fake virus alerts or contact PCC for help.

Hardware diagnosis & upgrades

Help with startup failures, storage problems, memory upgrades, and other desktop or laptop hardware concerns. We weigh the likely repair cost against the age and condition of the computer.

New computer setup

Get a new Windows computer ready with updates, account setup, software installation, printer connections, and practical security settings. We can also help plan the move from your old computer.

Data transfers & backup

Move documents, photos, and other accessible files to a replacement computer, and establish a backup approach. Tell us about missing files or a suspected drive failure before attempting more changes.

Email, printers & remote help

Troubleshooting for Outlook, Microsoft 365, printing, software, updates, and settings. Many issues can be handled remotely when the computer has a working internet connection.

HOW IT WORKS

Clear steps from the first call.

We start with the symptoms, then explain the appropriate service method and repair options.

1. Tell us what changed

Describe the problem, the computer model if you know it, and when it started. Mention any error messages and whether important files are backed up.

2. Arrange the right service

We assess whether remote support, an on-site appointment, or physical examination is the practical next step. Call before arranging any equipment drop-off.

3. Review your options

Understand the findings and recommendations, including whether repairing or replacing the computer makes better sense. Parts, licenses, and outside services are discussed before purchase.

YOUR LOCAL COMPUTER SUPPORT

Serving Port St. Lucie since 2013.

Proactive Computer Care was founded by Brad Langel to give local residents and businesses clear explanations and practical technology help. You can ask questions, talk through your options, and get a recommendation based on the computer and your needs.

We serve Port Saint Lucie, including Tradition and St. Lucie West, with remote and on-site options depending on the issue. Nearby communities include Fort Pierce, White City, Jensen Beach, Stuart, and Palm City.

Learn about Brad and PCC · See Treasure Coast service areas

Please call before coming by.

PCC is a service-area business, not a public walk-in storefront. Contact us first to arrange an appointment or equipment handoff.

Need ongoing business support?

For recurring maintenance, monitoring, security, backups, and employee help, explore our managed IT services for Treasure Coast businesses.

STRAIGHT ANSWERS

Frequently asked questions

A few things to know before you get in touch.

How much does computer repair cost?

Computer support is $175 per hour, tracked by the minute, with no minimum charge. The time needed depends on the issue. Parts, software licenses, and outside services are discussed before purchase.

Can you fix my computer remotely?

Often, yes. Many software, email, printer, update, and configuration issues can be handled remotely if the computer starts and connects to the internet. Hardware faults or a computer that will not start may require physical examination.

Do I need an appointment or can I walk in?

Please contact us first. Proactive Computer Care operates from a private service location rather than a public walk-in shop. We will arrange the appropriate service method and confirm availability.

Do you work on laptops and desktops?

Yes. PCC supports desktop and laptop computers. Tell us the brand, model, operating system, and symptoms so we can confirm the right next step. We do not repair phones or tablets.

Is my computer worth repairing?

That depends on its age, condition, performance needs, likely repair cost, and the cost of a suitable replacement. We also consider your files and setup needs so the recommendation accounts for more than the price of a part.

Can you transfer files or help with lost data?

We can help move accessible files to another computer and plan backups. If files are missing or a drive may be failing, stop making unnecessary changes and describe the symptoms when you contact us. Recovery options depend on the condition of the storage device; recovery is not guaranteed.

How soon can you help?

Call Monday–Friday, 9:00 AM–5:00 PM to check current availability. Timing depends on the issue, the service method, and whether parts are needed. Tell us if the problem is preventing you or your business from working.

HELPFUL RESOURCES

A little guidance before you call.

Understand common warning signs and when professional help is useful.

Tell us what your computer is doing.

Call during business hours or request an appointment. Include your location, the symptoms, and the best number to reach you.

Call 772-678-0776 · Monday–Friday, 9:00 AM–5:00 PM